Careers Center - Student Support Advisor I - Center City Campus, PA
Student Support Advisor I - Center City Campus, PA
More information about this job:
Opportunity at a Glance:
DeVry University is actively seeking candidates interested in a career within higher education as a Student Support Advisor at our popular Philadelphia, PA campus. This dynamic role supports our students through the advisement of an assigned student population. Serving as a single point of contact, our Student service Advisor's are responsible for promoting student success through accurate and responsive advisement in the areas of academics, student finance and other service-related areas. This critical role is a rewarding way to contribute to our students success.
Using a high level of discretion and independent judgment, analyzes each student’s situation in order to develop and implement an individualized financial and academic plan that promotes student success. Continuously evaluates the academic and financial plans throughout the student life-cycle and makes appropriate adjustments to ensure successful student outcomes
Maintains accurate enrollment, persistence and graduation information for assigned students. Analyzes reports and student feedback to identify academic or financial concerns affecting student progression, and is able to create an action plan to address these concerns. Documents all interactions in the appropriate University systems
Collaborates with other departments and functional area to deliver an optimal student experience.
Helps students explore alternatives to overcome issues or problems that may be barriers to persistence or graduation. Assesses need for other services and makes appropriate referrals when necessary
Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV and state regulations to prospective and current students. Communicates the policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student
Coordinates and participates in registration activities by enhancing the new and continuing student experience during advising sessions and new student orientation
Works with faculty and staff to identify students having academic problems, including attendance issues, and strives to overcome these issues to promote student success and retention; coordinates discipline issues with student services
Attends meetings and contributes to college committees; participates in campus activities and events
Completes other duties as assigned
Bachelor’s degree required
Minimum of 1year of experience in Higher Education
High level of interpersonal, communication and problem solving skills
Ability to work independently as well as function as part of a team.
Must be a self-starter with the ability to multi-task effectively and efficiently
Outstanding customer service skills
PC skills in Microsoft Office, Internet applications and database software
Experience with Student Financial Aid software application a plus
Must not have any student loans currently in default
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.
Who We Are:
Since our founding in 1931, DeVry University has focused on delivering a different kind of education – one based on experiential learning with real-world applications. When you join our team, you’re choosing an institution that serves students who are different, too: a diverse group of go-getters from all walks of life.
We know our colleagues are integral to the success of the institution. At DeVry, we’re guided by our culture of care, and we embrace values that teach us to care for students, self and colleagues. It’s one way we position our colleagues for success.
We are looking for engaged, caring colleagues to join our organization in serving our students. We take extra pride in our dedicated support teams, as well as our outstanding faculty members who have often worked for years in the fields that they teach. We believe all our colleagues deserve opportunities to reach their goals. Whether it’s career advancement, maintaining a healthy lifestyle or saving for retirement, our comprehensive benefits and professional development offerings can help you meet your goals.
If you want to be a part of an institution focused on providing high-quality education, care and attention, we invite you to apply for a position today.
If you are an Alumnus of the DeVry Education Group institutions, please log in to our Alumnus page to apply for opportunities.
If you are a current colleague of any of DeVry Education Group's institutions, please log in to the The DeVry Commons to apply for internal opportunities. Please note that only current employees of DeVry Education Group will be able to log in using this link.