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Student Finance Representative I - Billing Team

Devry University

IL-Naperville Job, ID
Job Code:
Devry University
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Job Details

Careers Center - Student Finance Representative I - Billing Team

Student Finance Representative I - Billing Team

Job ID
Adtalem Shared Operations
Student Finance
Employment Type
Regular Full-Time
FLSA Status

Opportunity at a Glance

This position provides support for student accounts related to disbursements, withdrawals and refunds, along with identifying and processing students that are no longer enrolled in school.


This job will be for the Billing team.



In this role you will:


  • Process all VA certifications according to VA regulations and policies.
  • Responsible for reconciling payments from the VA to the institution.
  • Generate invoices on the student’s behalf to their employer, third party or military branches.

  • Ensure payments are received timely and posed to the students accounts.
  • Manage VA Debt Management issues and refunds by auditing student accounts and contacting the VA for clarification.
  • Answering internal and external customer questions or inquiries both verbally or written.
  • Inputs information, changes, corrections or new records into a database tracking system.
  • Presents certification issues to management and explains any unusual changes or trends.
  • Other responsibilities as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree or experience in student finance or equivalent experience pred.
  • Must possess effective customer service skills.
  • Excellent verbal and communication skills.
  • Ability to maintain a high degree of professionalism and integrity.
  • Consistent attention to detail and follow-up.
  • Must be a team player.
  • Ability to work in a fast-paced deadline oriented environment.
  • Ability to multi-task and prioritize workload.
  • Is proactive in researching new student finance regulations and issues.
  • Well-developed organizational skills.
  • PC skills in Microsoft Office, database and internet applications
  • Excellent math and analytical skills.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for ing for this outstanding opportunity today.

Who We Are

Since our founding in 1931, DeVry University has focused on delivering a different kind of education – one based on experiential learning with real-world applications. When you join our team, you’re choosing an institution that serves students who are different, too: a diverse group of go-getters from all walks of life.


We know our colleagues are integral to the success of the institution. At DeVry, we’re guided by our culture of care, and we embrace values that teach us to care for students, self and colleagues. It’s one way we position our colleagues for success.


We are looking for engaged, caring colleagues to join our organization in serving our students. We take extra pride in our dedicated support teams, as well as our outstanding faculty members who have often worked for years in the fields that they teach. We believe all our colleagues deserve opportunities to reach their goals. Whether it’s career advancement, maintaining a healthy lifestyle or saving for retirement, our comprehensive benefits and professional development offerings can help you meet your goals.


If you want to be a part of an institution focused on providing high-quality education, care and attention, we invite you to for a position today.


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