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Manager, Social Media

Devry University


Location:
IL-Downers Grove Job, ID
Date:
11/22/2017
2017-11-222017-12-21
Job Code:
2017-95879
Devry University
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Job Details

Careers Center - Manager, Social Media

Manager, Social Media

US-IL-Downers Grove
Job ID
2017-95879
Institution
DeVry University
Department
Marketing
Employment Type
Regular Full-Time
FLSA Status
Exempt

Opportunity at a Glance

 

This position drives social community strategy, management, and growth while contributing to overall social media strategy. This position guides, develops, manages and provides insights on conversations about DeVry University and Keller Graduate School of Management. Serving as the primary public voice of DeVry and Keller on social channels, this position plays a key role in driving public perceptions of DeVry. This person must have a dynamic personality, great conversational skills and a strong background in community management and brand journalism. This person will contribute to all aspects of day-to-day community engagement on our social media channels (Facebook, Instagram, Twitter, LinkedIn, YouTube) as well as all other sites on the web where conversations are happening related to our brand and topics of interest. This position is responsible for managing the social editorial calendar while also developing social media and marketing campaign content. Additionally, this position contributes to paid social media advertising strategy and reporting. This role helps drive innovation in the organization relative to social content, social media software tools and social media campaigns.

Responsibilities

  • Manages community manager(s) responsible for DeVry University and Keller Graduate School of Management social communities.
  • Engages in conversation as the official voice of DeVry University when needed.
  • Manages process for identifying service and follow-up opportunities and routes to appropriate internal stakeholders.
  • Manages DeVry’s Social Media Content Management System and serves as the internal subject matter expert for social CMS among the organization-wide social media teams.
  • Trains, motivates and manages a team of community engagers who work remotely or on site ; routes topics/content to internal/external social media engagers and influencers for engagement in the channels when appropriate.
  • Manages the editorial calendar with teams as appropriate and pursues initiatives to engage our online communities.
  • Assists in identifying new content opportunities. Writes, edits and publishes new content in support of DeVry online reputation management and other marketing initiatives.
  • Develops, schedules and publishes social media content across multiple platforms.
  • Contributes to paid social media efforts for inquiry and social engagement.
  • Is responsible for direction and project management of social programs and campaigns.
  • Collects, synthesizes and analyzes data and prepares various social listening reports.
  • Completes other projects and duties as assigned.

 

 

Qualifications

Critical features of this job are described under Essential Duties and Responsibilities. They may be, however, subject to change at any time due to reasonable accommodation or other reasons.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s  degree in Business, Marketing, Journalism, Communications or related field;
  • 5+ years Marketing, Digital or Social Media experience. Journalism experience a big plus.
  • Pence for working in a fast-paced, entrepreneurial, start-up type environment.
  • A self-starter with the willingness and desire to "roll up your sleeves" and get the job done.
  • Proven history of developing new, sustainable processes.
  • Strong interpersonal skills with a desire to work cross-functionally and in teams.
  • Equally comfortable making a customer presentation and creating content for the community.
  • Overwhelming passion for today's social networking and collaboration technologies.
  • Experience managing social media content management systems
  • Experience building online interaction among members of a large-scale community.
  • Experience using social media publishing and monitoring tools, such as Sprinklr, Spredfast, etc.
  • Experience with, and passion for, creating and consuming new content types: websites, blogs, podcasts, wikis, etc. and distribution of same to community.
  • Video, photography or design experience a plus.
  • Specific experience identifying and utilizing appropriate content streams: transcripts, articles, surveys, web seminars, podcasts, wikis, blogs, etc.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for ing for this outstanding opportunity today.

 

 

Who We Are

Since our founding in 1931, DeVry University has focused on delivering a different kind of education – one based on experiential learning with real-world applications. When you join our team, you’re choosing an institution that serves students who are different, too: a diverse group of go-getters from all walks of life.

 

We know our colleagues are integral to the success of the institution. At DeVry, we’re guided by our culture of care, and we embrace values that teach us to care for students, self and colleagues. It’s one way we position our colleagues for success.

 

We are looking for engaged, caring colleagues to join our organization in serving our students. We take extra pride in our dedicated support teams, as well as our outstanding faculty members who have often worked for years in the fields that they teach. We believe all our colleagues deserve opportunities to reach their goals. Whether it’s career advancement, maintaining a healthy lifestyle or saving for retirement, our comprehensive benefits and professional development offerings can help you meet your goals.

 

If you want to be a part of an institution focused on providing high-quality education, care and attention, we invite you to for a position today.

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