1+ months

Information Technology Work Study- Off Campus (Chicago History Museum)

Devry University
Chicago, IL 60602
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Our IT department supports a Windows 2003/2008 LAN environment with 12 servers and approximately 125 Windows 7 Pro client workstations. We offer the opportunity to learn and gain real world experience. The work-study student will report to and work under the direct supervision of the Desktop Support Analyst to provide technical support and assistance to staff for computer, printer, and application problems.


  • Responds to assigned support requests in a prompt and professional manner.
  • Communicates basic user policies and procedures clearly and simply to users as needed.
  • Records all support requests and keeps track of our computer inventory and other equipment through our help desk system.
  • Assists in the setup, configuration, and deployment of computer systems.
    Sets up corporate accounts on clients\u0026rsquo; computers as well as configures connectivity to our Exchange e-mail server on mobile devices.
  • Installs third party applications including ODBC connectivity to our SQL databases.
  • Performs copier maintenance on a weekly basis.
  • Performs basic computer maintenance tasks as required.
  • Performs basic hardware and software upgrades as instructed.
  • Fulfills other daily required and assigned tasks.


  • Assist with any additional assignments as required by the Director of Information Technology in absence of the Desktop Support Analyst.


  • Must have the desire to learn and expand his/her knowledge of the Microsoft Windows environment.
  • Must have a basic understanding of the Microsoft Office 2010, Office 365 applications.
  • Must be dependable and be able to work with minimal supervision at times.
  • Must be able to constantly lift, carry, or reposition equipment weighing up to 50 lbs.
  • Must be able to crawl under desks for making power or network connections.
  • Must be able to communicate well with staff.
  • Must be able to work well with others.
  • Must be an enrolled student.
  • High School diploma or equivalent.
  • Current Student in good standing and possess a GPA of 2.5 or higher.
  • Must be enrolled in a minimum of six credits per semester.
  • FWS fund eligible.
  • Computer skills and customer service attitude is critical.
Posted: 2019-01-25 Expires: 2019-06-20

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Information Technology Work Study- Off Campus (Chicago History Museum)

Devry University
Chicago, IL 60602

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