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  • Weill Cornell Medical College
  • New York, NY US
  • 11/08/2017
Position Summary Under general supervision, responsible for providing technical solutions to end\-user problems related to software, hardware, networking, voice and video technologies as required\. Job Responsibilities + Identifies, troubleshoots, and resolves moderately complex end\-user c...  More Details
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  • Weill Cornell Medical College
  • New York, NY US
  • 11/02/2017
Position Summary Under direct supervision, delivers first tier phone support while acting as first point of escalation for client and staff issues This role monitors and prioritizes the Service Desk phone line, e\-mail message queues and automated request queue to ensure that all incidents and re...  More Details
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