29 days old

Admissions & Records Evaluator (one or more position)

Mission Viejo, California 92692
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  • Job Type
  • Job Status
    Full Time

Saddleback College

Admissions & Records Evaluator (one or more position)


Job Close Date:02/07/2020


PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu


Classification Benefits:

The District offers a comprehensive package of insurance benefits to eligible employees, which includes medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, and a long-term disability income-protection plan. All premiums are fully paid by the District. Mandatory retirement incentive is with California Public Employees Retirement System (CalPERS).


Summary Description:

Under direction from assigned supervisory or management staff, performs a variety of advanced level technical duties in support of Admissions and Records program activities including evaluation of transcripts; encodes and maintains degree audit and transfer equivalency systems including related programs, tables, reports, and functions; performs other Admissions & Records Specialist and Senior Admission & Records Specialist duties as assigned; prepares a variety of records and reports; and responds to difficult questions and requests for information from students, staff, and the general public received by phone, e-mail, or in-person.


This is an advanced journey level class in the Admissions and Records Specialist series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including evaluating transcripts, encoding, and maintaining information in the degree audit and transfer equivalency systems. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility and are required to maintain up to date knowledge of degree audit systems and best practices.


Knowledge of:

• Operations, services, and activities of an Admissions and Records program area.

• Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the state education code.

• District policies and requirements regarding admissions and records, transcript evaluation, transfer of credit units, appeal resolution, and general evaluation and transfer requirements.

• Requirements for CSU and IGETC CSU/UC certification requirements.

• Computerized data collection, management, manipulation, analysis, and reporting.

• Techniques of testing and troubleshooting a data system.

• Articulation of course work.

• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

• Business letter writing and basic report preparation.

• Principles and practices used to establish and maintain files and information retrieval systems.

• Principles and techniques used in providing customer service to a diverse population.

• Basic mathematical concepts.

• Principles of lead supervision and training.

• English usage, grammar, spelling, punctuation, and vocabulary.


Ability to:

Understand the organization and operation of the assigned Admissions and Records functional area as necessary to assume assigned responsibilities.

• Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.

• Independently perform the most difficult specialized office support, clerical, and technical duties and activities of a general and specialized nature in support of the assigned Admissions and Records functions.

• Lead, organize, and review the work of assigned staff.

• Understand the transfer articulation process and student academic data in relation to degree audit and transfer equivalency systems.

• Analyze system processes and procedures and make recommendations to increase efficiencies.

• Write reports and effectively communicate with technical and functional users.

• Independently encode, test, and troubleshoot programs in degree audit and transfer equivalency systems.

• Effectively write user guides and present content to system users.

• Understand and use system tools and encoding languages.

• Adapt to changing technologies and learn functionality of new equipment and systems.

• Research and evaluate information.

• Analyze data and draw sound conclusions.

• Analyze problems and identify alternative solutions.

• Exercise initiative and sound judgment in solving difficult and complex administrative and technical problems within established procedural guidelines.

• Develop recommendations for problematic areas and implement and monitor changes.

• Respond to requests and inquiries from students, staff, or the general public; effectively present information in person or on the telephone to students, staff, or the public.

• Resolve conflicts and deal effectively with difficult people.

• Use sound judgment in recognizing scope of authority.

• Type or enter data at a speed necessary for successful job performance.

• Exercise good judgment in maintaining information, records, and reports.

• Plan and organize work to meet schedules and changing deadlines.

• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.

• Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.

• Communicate clearly and concisely, both orally and in writing.

• Establish and maintain effective working relationships with those contacted in the course of work.


Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.



Equivalent to the completion of two years of College level course work in business administration, computer information, or other related field; a Bachelor’s degree or additional related experience is desirable.



Three years of increasingly responsible technical experience related to admissions and records functions that includes two years of increasingly responsible experience related to the admissions functions and that demonstrates technical ability using application software tools to analyze information; experience with web-based applications highly desirable.


To Apply:

Please visit the District’s Employment Opportunities website at https://jobs.socccd.edu for a detailed job description, to learn more about the District and to complete an on-line application.  


NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.  




Posted: 2020-01-17 Expires: 2020-02-17

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Admissions & Records Evaluator (one or more position)

Mission Viejo, California 92692

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